How we use your data

To provide our services, we (and other insurance market participants) need to collect and use information about individuals such as their name and contact details, as well as special categories of personal data (e.g. about their health information and information about criminal convictions and offences). The purposes for which we use personal data may include arranging insurance cover, handling claims, for crime prevention. More information about our use of personal data is provided in the Jelf Privacy Notice at https://www.jelf.com/info/privacy/ or in hard copy on request by emailing or writing to Data Protection Officer, Jelf Insurance Brokers Ltd, 1 Tower Place West, London, EC3R 5BU or dataprotection@jelf.com.

Providing the services may involve the disclosure of personal data to third parties such as insurers, reinsurers, loss adjusters, premium finance providers, sub-contractors, our affiliates and to certain regulatory bodies who may require your information themselves for the purposes described in the Jelf Privacy Notice.

Depending on the circumstances, the use of personal data described in this notice may involve a transfer of data to countries outside the UK and the European Economic Area that have less robust data protection laws. Any such transfer will be done with appropriate safeguards in place.

Where you are providing us with information about a person other than yourself, you agree to notify them of our use of their personal data and, if requested by us, obtain their consent to our use of any special categories of personal data such as health information and information relating to criminal convictions and offences (e.g. by requiring the individual to sign a consent form).

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You must be at least 18 years old to purchase travel insurance online

If you are 75 years of age or over, please contact us for a quotation

You must be resident in the United Kingdom. If you are resident in the Channel Islands or Isle of Man please contact us for a quotation

If you require cover for Business Travel please contact us for a quotation

Our contact number is 0800 783 8057

If you require Travel Insurance and you or any person covered under the same policy has a pre-existing medical condition, it is possible you may fall into one of the following categories:

• You have been refused travel insurance because of a medical condition.

• An existing policy has been cancelled or amended because of a medical condition.

• You have been offered insurance, but your medical condition has been excluded.

• You have been offered insurance with a high additional premium because of your medical condition.

Please contact us in the first instance to discuss your requirements. If in any event we are unable to assist, you may wish to consider specialist Travel Insurance firms that may be able to assist you. Please follow the link to the Money Advice Service Travel Insurance Directory.

Travel Insurance Directory

About this directory:

They can't provide quotes - but they can direct you to specialist firms that can. All firms are authorised and regulated by the Financial Conduct Authority (FCA) and have been through a rigorous selection process to prove their specialism.

The link provided is an external link to a publicly available directory that only lists firms that provide, or arrange, travel insurance policies that cover more serious medical conditions.

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